Terms of Service

Last updated: January 24, 2026

These Terms of Service ("Terms") govern your access to and use of Xero Inbox ("Service"), operated by AI Escape ("we", "our", or "us"). By using our Service, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using Xero Inbox, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our Service.

2. Description of Service

Xero Inbox is an AI-powered email management service that helps you organize, prioritize, and manage your email inbox. The Service includes:

  • AI-powered email triage and categorization
  • Email summaries and insights
  • Automated actions and suggestions
  • Multi-inbox management

3. Account Registration

To use our Service, you must:

  • Be at least 18 years of age
  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized account access

You are responsible for all activities that occur under your account.

4. Email Account Access

To provide our Service, you must connect your email accounts through OAuth authentication. By connecting your email accounts, you:

  • Authorize us to access your email data as described in our Privacy Policy
  • Understand we process emails in real-time but do not permanently store email content
  • Confirm you have the right to grant this access
  • Understand you can revoke access at any time through your email provider's security settings

5. Subscription and Payment

5.1 Free Trial

We offer a 14-day free trial for new users. No credit card is required to start your trial.

5.2 Subscription Plans

After your trial, continued use requires a paid subscription. Subscription plans are billed monthly based on your selected tier.

5.3 Payment

Payments are processed through Stripe. By subscribing, you authorize us to charge your payment method on a recurring basis until you cancel.

5.4 Refunds

We offer refunds on a case-by-case basis. If you're unsatisfied with our Service within the first 30 days of your paid subscription, contact us at contact@aiescape.io to discuss a refund.

5.5 Plan Changes

You may upgrade or downgrade your subscription plan at any time. Changes take effect at the start of your next billing cycle.

6. Acceptable Use

You agree not to:

  • Use the Service for any illegal purpose
  • Violate any applicable laws or regulations
  • Attempt to access accounts or data belonging to others
  • Interfere with or disrupt the Service or its infrastructure
  • Circumvent any security measures or usage limits
  • Use the Service to send spam or unsolicited communications
  • Reverse engineer or attempt to extract our source code
  • Resell or redistribute the Service without authorization

7. Intellectual Property

The Service, including its design, features, and content, is protected by copyright, trademark, and other intellectual property laws. You retain ownership of your email content; we claim no ownership over your data.

8. AI and Automated Processing

Our Service uses artificial intelligence to process and analyze your emails. You acknowledge that:

  • AI-generated suggestions and actions may not always be accurate
  • You are responsible for reviewing and approving any actions
  • AI models may be updated to improve service quality
  • We may use anonymized, aggregated data to improve our AI models

9. Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. We may:

  • Perform scheduled maintenance with advance notice
  • Experience occasional downtime due to technical issues
  • Modify or discontinue features with reasonable notice

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • The Service is provided "as is" without warranties of any kind
  • We are not liable for any indirect, incidental, or consequential damages
  • Our total liability is limited to the amount you paid in the past 12 months
  • We are not responsible for actions taken based on AI recommendations

11. Indemnification

You agree to indemnify and hold harmless Xero Inbox and its affiliates from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

12. Termination

Either party may terminate this agreement:

  • You may cancel your subscription at any time through your account settings
  • We may suspend or terminate accounts that violate these Terms
  • Upon termination, your access to the Service will end
  • We will delete your data in accordance with our Privacy Policy

13. Dispute Resolution

Any disputes arising from these Terms will be resolved through:

  • Informal negotiation in good faith
  • Binding arbitration if negotiation fails
  • Arbitration conducted under AAA rules

You agree to waive any right to participate in class action lawsuits.

14. Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

15. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes via email or through the Service. Continued use after changes constitutes acceptance of the new Terms.

16. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.

17. Contact Information

For questions about these Terms, please contact us: